Cancellation Policy Overview

Walking Tour Cancellation Policy

Explore the details of our cancellation policy to ensure a seamless experience with Adventures with Linda Kriel. Our goal is to provide clarity and confidence when booking your next walking tour adventure.

Cancellation Policy Details

1. Introduction

This Cancellation Policy applies to all walking tours offered under Adventures with Linda Kriel. By booking a tour, you agree to the terms outlined below. These conditions ensure fairness to all guests and allow us to cover the non‑refundable costs we incur when securing accommodation, transport, guides, and other services on your behalf. 

2. General Conditions
  • All cancellations must be submitted in writing via email to adventures@lkfitness.co.za
  • Cancellation fees are calculated on the total tour cost.
  • Exceptions cannot be made for any reason, including (but not limited to): illness, personal emergencies, natural disasters, civil unrest, travel delays, or terrorism.
  • There is no refund for:
    • arriving late
    • leaving a tour early
    • unused services during the tour

3. Why These Fees Apply

Adventures with Linda Kriel pays deposits and upfront costs to hotels, transport providers, and service partners to secure your booking. These suppliers charge us cancellation fees, which we must pass on to you.

4. Cancellation Fees

The following fees apply based on the number of days before the tour start date:

Days Before Tour Cancellation Fee
90+ days R1,000 non‑refundable admin fee
65–90 days 30% of total tour cost
35–65 days 60% of total tour cost
0–35 days 100% of total tour cost

 

5. Substitutions

If you can no longer attend, you may request to transfer your booking to another person, provided:

  • the replacement meets the fitness requirements
  • all payments are up to date
  • the request is made at least 14 days before the tour

Transfers are subject to approval and availability.

7. Fitness & Participation

Guests must ensure they meet the physical requirements for the tour. If you are over 65, a doctor’s approval letter is recommended before joining the walk. You can learn more about tour readiness under Walking Tours.

 

8. Contact

For cancellations or questions, please email: adventures@lkfitness.co.za